REFUND POLICY
At Fact Frenzy, we aim to provide a smooth and enjoyable experience for all users. However, we understand that sometimes things don’t go as planned.Accidental purchases and technical issues are eligible for refunds, but all refund requests are reviewed on a case-by-case basis and may not be approved.To request a refund, please email us at factfrenzy.management@gmail.com with the subject line "Refund Request" and include the email associated with your account and details of the issue.Refund requests must be submitted within 24 hours of the original purchase. Requests made after this window will not be eligible for a refund.Please allow up to 7 business days for a response to your refund request.For subscription purchases, a refund may be considered based on the circumstances. Approved refunds will result in the refund of current billing cycle payment.For subscription purchases, a refund may be considered based on the circumstances.At any time, users may cancel future billing—whether they are on a monthly or yearly billing cycle—through their account settings. Canceling does not automatically qualify you for a refund, but it will stop further charges.We reserve the right to update or change this refund policy at any time without prior notice.
